BUILDING AN MBO-OGSM-KPIs GOAL MANAGEMENT SYSTEM_2020

Implementation period: Since 2020 

Delivery format: Consulting – Training – Hands-on Co-Implementation 

Project background: During its holistic shift to become a research-focused, globally standard university, University of Medicine and Pharmacy – Ho Chi Minh City aims to establish a long-term strategy supported by a clear, consistent, and integrated goal framework for all constituent units. 

PROJECT OBJECTIVES

  • Support the university in developing a five-year strategy for the entire system, aligned with sustainable development goals and aimed at enhancing the quality of education – research – community service.
  • Establish a goal management system based on the MBO–OGSM–KPIs model, ensuring that strategic objectives cascade effectively down to each affiliated unit.
  • Strengthen management capabilities, enabling unit leaders to proactively implement, monitor, and improve objectives.
  • Shift mindset: KPIs are tools to measure outcomes, not the starting point of planning.

IMPLEMENTATION ACTIVITIES

  • Advise and train the University Board in developing an overall OGSM framework and a strategic goal map at the institutional level.
  • Partner with each affiliated unit to break down goals and establish a KPI system aligned with their specific functions and responsibilities.
  • Train management at all levels on the MBO mindset, strategic action planning, and performance management.
  • Establish a system for periodic evaluation and a mechanism to continuously monitor and improve objectives.

RESULTS ACHIEVED

  • A clear five-year strategic framework has been established, serving as the foundation for each unit’s annual plans.
  • Leadership and member units have become more proactive in breaking down and implementing goals using the OGSM–KPIs approach.
  • Management teams are gradually developing strategic thinking and execution capabilities.
  • Enhanced consistency in implementation enables the entire system to operate in alignment with a unified strategic direction.

LIÊN HỆ TƯ VẤN